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The Discovery Phase Earns Its Fee or Sinks the Project

There is no shortage of advice about IT services delivery. There is a shortage of advice that survives contact with a real week.

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IT services Practice Services

Fixed-Price Contracts and the Estimation Trap

We spent a quarter trying to get IT services delivery right, and the useful lessons were not the ones we expected.

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IT services Field guide Services

Why Handover Is a Deliverable, Not an Afterthought

IT services delivery is one of those topics where the obvious answer is right about sixty per cent of the time, which is exactly often enough to be dangerous.

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